DSi Client Testimonials

“DSi consistently exceeds my expectations. The customer service is excellent from pick up to drop off. Each and every job I have sent has been completed accurately and in a timely manner.”
Tammie S. Wills, Paralegal
Harwell Howard Hyne Gabbert & Manner, P.C.
“I have been working with DSi, for approximately six months now. I cannot speak highly enough about how well they have handled our account. They have always been prompt on pickups and returns; excellent in communication in the event there were any questions or problems. Last, they always reflect an “upbeat/can-do” attitude. I think this speaks well for DSi.”
Dawn Renee Glassnap, Legal Assistant to Raymond G. Prince
Prince & Hellinger, P.C.
“DSi is by far the best litigation support vendor in Nashville and in my opinion one of the best vendors I have ever worked with local or national. Their approach to business is much more than just a sales pitch and you can always count on them to deliver a quality product. I have found that many vendors will misrepresent their capabilities just to get the job….but not DSi. They back up their services with years of experience in the industry and a highly trained and knowledgeable support and sales staff. Simply put…having a vendor like DSi makes my job easier.”
Sandra Ward, Litigation Technology Manager
Bass, Berry & Sims
“I have always been impressed with both the customer service and quality work product of DSi. Whether the project is small or large, simple or complicated, DSi is always willing to work with me to obtain a successful result.”
Courtney H. Gilmer, Associate
Baker, Donelson, Bearman, Caldwell & Berkowitz, PC
“DSi can compete with and outlast the best of the national vendors. When our law firm was hired by a public company to handle expedited discovery in connection with a shareholder’s attempt to halt a major transaction, only DSi could handle the volume and timetable of our e-discovery production demands. Our client had a prior preferred relationship with a national e-discovery company, but that company was unable to handle the volume of data within the time constraints ordered by the Court. DSi came through, working literally around the clock and on holidays, to provide expertise with paper and e-data collection, database construction and maintenance, and e-data processing and production. DSi once again demonstrated its superb commitment to its clients.”
Tara L. Swafford, Partner
Bass, Berry & Sims
“I have used Document Solutions Inc. for all of my copying, scanning, Summation training and project storage needs since I began working in Nashville. Whenever I have a project, particularly a rush project, members of the DSi staff are exceptionally quick to step in and assist me, no matter what specifics I may need in that project. Not only are they timely in coming by to pick up the project, but they also have a fantastic turnaround time. Usually, my project is back in my hands on the same business day. I also enjoy interacting with the staff of DSi and find them to be particularly friendly and supportive. I STRONGLY recommend DSi for all your document needs.”
Robin Jordan, Paralegal
Branstetter, Stranch & Jennings
“Thanks for your great service! I know I can always count on DSi to do the job right and have it back to me on time.”
Jolynn Compton, Paralegal
“I called on Document Solutions when they were first getting their start in Nashville. It was a Friday evening and we were preparing exhibit notebooks for a huge trial in Federal Court. The job was quite difficult – there were about 20 boxes of notebooks with lots of number tabs and detailed work – and it all had to be copied, assembled and brought back on Monday. They worked on the project day and night throughout the weekend and brought it to me on Monday as expected. The work was perfect, and they really had impressed me with their dedication and attention to detail. From that day forward I have continued to use DSi. I highly recommend and endorse DSi!”
Jennifer T. Ross, Paralegal
Walker, Tipps & Malone
“I have benefited from Document Solutions’ professional service since it opened in Nashville nearly a decade ago. The DSi team relentlessly meets and exceeds their clients’ expectations.”
Marcus M. Crider, Partner
Waller Lansden Dortch & Davis, PLLC
“I have been calling DSi for over 7 years now, and can say nothing but positive things about them. They are always attentive and professional, and the quality of their work is outstanding. They always are willing make the extra effort to see that my jobs are produced correctly and in a timely manner. I would recommend DSi to anyone.”
Melna Van Beber Haymes, Paralegal
Walker, Tipps & Malone


